Shipping policy
Shipping Policy
Last updated: August 13, 2026
Thank you for shopping with us. We are committed to processing and delivering your order safely and as quickly as possible.
Free Shipping
We offer free shipping on all orders. There are no additional shipping fees at checkout.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders are not processed or shipped on weekends or public holidays.
During busy periods, holidays, or promotional events, processing times may take slightly longer.
Delivery Times
Estimated delivery times may vary depending on your location.
Most orders are delivered within 5–10 business days after they have been shipped.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs, weather, carrier issues, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please allow up to 48 hours for tracking information to become active after your order has been shipped.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase.
If an incorrect or incomplete address is provided and the order has already been shipped, we may not be able to change the delivery address.
If an order is returned to us because of an incorrect or incomplete address, additional arrangements may be required before the order can be shipped again.
Lost, Stolen, or Delayed Packages
If your package is delayed, lost, or marked as delivered but you have not received it, please contact our customer support team.
We will do our best to assist you and work with the shipping carrier to resolve the issue.
International Orders
For international orders, delivery times may vary depending on the destination country.
Customers may be responsible for any customs duties, taxes, import fees, or other charges imposed by the destination country, where applicable.
Delivery Delays
We are not responsible for delays caused by circumstances beyond our reasonable control, including:
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Severe weather
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Customs processing
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Shipping carrier delays
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Public holidays
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Natural disasters
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Incorrect or incomplete delivery information
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Other unforeseen circumstances
Contact Us
If you have any questions about your order or shipping, please contact our customer support team.
Please include your order number when contacting us so we can assist you as quickly as possible.
Thank you for shopping with us!
